Shipping policy

Shipping Policy

Thank you for shopping with Glow by Luisa.

Processing Time

Orders are typically processed within 2–5 business days after your order is placed. Processing times may be longer during holidays, sales, or periods of high demand.

Shipping Time

Estimated delivery is typically 7–20 business days after processing. Because some products may ship directly from our suppliers, delivery times can vary depending on the item and destination.

Some orders containing multiple items may arrive in separate packages.

Tracking

When tracking information becomes available, it will be sent to the email address provided at checkout. Please allow a few days for tracking information to update after your order has shipped.

Incorrect Addresses

Please make sure your shipping address is correct before completing your purchase. Glow by Luisa is not responsible for delays or lost packages caused by an incorrect or incomplete address provided at checkout.

Delays

Shipping delays may occasionally occur due to carrier delays, weather, holidays, customs, or other circumstances outside of our control.

Questions

If you have any questions about your order or shipping, please contact us at hello@luisaglow.com.